Kroger

This store couldn’t be any better for this area and Green Township. Especially with all the new technology, gigantic inside for new items, like new foods, bigger selection of clothing and even nicer bathrooms even though they’re impossible to find without the help of at least two employees directing you. BUt…. It’s just a shame that a brand new Kroger store with all of the bells and whistles and huge financial potential can have the most incompetent management out of all the Kroger’s I’ve dealt with including Price Hill, Western Hills, Ferguson Ave to name a few. But once again they failed again. I ordered a pickup at 12:15 and received the confirmation text at 12:17. The confirmation text is a great idea because it let’s customers know their pickup order had been received and will be filled that day. I chose a pickup time of 4:00-5:00 from the options they had left. So at 3:45 I pulled in the lot and I received a call from the pickup team saying they were running an hour late. I did call but basically how in the hell does it take 3 1/2 hours or 15 minutes before it should be ready to decide to call the customer and inform them??? They should’ve known they were behind hours before, based on things like the number of pickup orders, lack of employees or even the size of my order. But no as usual this location is run by an absolute asinine mgmt team who never gets involved and doesn’t interact with employees working or customers. They’re usually hiding or just out of site. The bigger problem is corporate could care a less about anything except making money. The smaller grocery stores are the ones with top notch mgmt and employees. I know I’m done with this incompetent grocery store.

Nice Kroger with plenty of parking, I often go here to get food and etc. Only issue is that it looked like a couple of the employees were having a heated argument with a customer the other day in the parking lot. I understand issues may arise but I'm rather disappointed, hopefully this issue with the employee, (I believe his name was Derek?) will be taken care of. Seeing as this employee has pointedly taken issue with a customer to the point that he was SHOUTING at that customer, I believe he has anger issues and should be removed from the staff here. I don't think it's safe for such a person to be working in at Kroger, if he isn't removed to elsewhere then I may just stop shopping here all together, as it just doesn't feel safe for me. Such a shame as it's a wonderful store and all the other staff are so friendly.

One of the best Krogers in the area by far!!! I used to go to NorthBend but this location is just as close for me and has much better selection and is much cleaner. Added bonus is that they have a huge cheese area, sushi made fresh, and they are a market so you can get some clothes and shoes there too. I like the new self checkouts that have full conveyor belts but I still wish there were more open checkout lanes or more self checkouts available, as the lines get very long during busy times.

NEW LOCATION. ... has just about anything you need or want and very well stocked. Very clean, employees are well trained and I have nothing bad to say.. I'm very glad they upgraded the new location... This place has everything... Starbucks, a pizza place,,, a chicken place... a BAR..OMG... WOO HOOO.... If you can't find it here you didn't ask someone or didn't try very hard... they have every freekin thing you can think of even clothing...

Just left there. I had to use self serve or wait for twenty minutes on the two lanes open. So I go through the self serve with the belt. Scan a few things when I get a yellow light and beep. Five minutes later the person comes. First thing said....you have to fix it, you have to clear the belt. Never offered to help....but put it on me. So I decided that my fix was to go somewhere else. As I'm about to exit she yells that there is now a bagger....the same person she was previously talking to. I'm not employed there and I'm not your emoloyee. Im your CUSTOMER! Former customer. Called customer service they didn't care either. I know they have a visitor tomorrow...guess everyone was busy cleaning to help a customer?

The girl working at the Starbucks this am morning. Very poor attitude very poor customer service interaction lazy didn’t want to make my drink or try to help me in any way couldn’t even put my money back on my Starbucks card gave me cash back very rude didn’t ask if I would like something else so I Went to the manager well he said he was a front manager whatever that means He was no help no managers are there this early in the morning at 745 am I waited for like 20 minutes trying to get a drink like this was so frustrating and uncalled for you don’t mess with the girls coffee first thing in the morning like she didn’t want to be there if you don’t like your job find something else I have worked at Starbucks it’s not easy I get it but for you not to even see if I wanted something else. Just hurry up and jump to give me my money back.